Arrival: Please arrive at least 20 minutes before your scheduled appointment to allow for check-in and preparation.
Late arrivals: We understand that unforeseen circumstances may cause delays. We request you to inform us at least 3 hours prior to your scheduled appointment.
Payments:
Full payment is required at the time of service.
We accept Cash, Credit/Debit cards, Bank to bank transaction, UPI, Paytm, QR, American Express and gift vouchers. Gift vouchers must be presented at the time of use.
Etiquette:
To maintain a relaxing atmosphere, we request that mobile phones be kept on silent mode.
Smoking and alcohol consumption are prohibited within the spa premises.
Respect for other guests and staff is mandatory.
Gift Vouchers:
Gift vouchers are valid for 1 month from the date of purchase and cannot be refunded or exchanged for cash.
Lost or expired vouchers will not be reissued.
Billing :
No billing or service without GST
After the billing the service is not changeable
No Refund
No cancellation but the slot will be rescheduled able